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Frequently Asked Questions

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  • Frequently Asked Questions
Yes. GST is applicable and chargeable @18% on all our products. The pricing shown on our products is inclusive of the GST and the breakup would be available when you checkout. All orders invoiced would carry the break up and the details of the GST charged. GSTIN Invoice would be shared with your package. In case business GSTIN is provided with your address at the time of checkout, you may claim Input Tax for the purchase.
For bulk orders, please send us an Enquiry. Use the Add to Enquiry buttons available on each product page, add the required products and quantity and submit. We will revert at the earliest with a quote for the requirement.
Yes, we are registered Exporters and we can ship your order internationally. Related shipping charges and/or freight would be applicable depending on order and delivery locations. Please contact us for further details.
If you are interested in a dealership for Metravi products, please submit an Application which is available here. The link for the same is available on our website footer too. We will review you application and get in touch for further process
Please navigate to the respective product page, go to the Reviews tab and you can fill in a review after logging in to your Metravi account. In case of any assistance required, please contact us.
  • First, measure the surface temperature of the object to be measured with a surface-type thermocouple probe. Measure the same surface with an IR thermometer, adjusting emissivity on the thermometer until the temperature readings on both the thermocouple and IR meters agree.
  • For temperatures up to approximately 500°F (260°C), place a piece of regular masking tape on the object to be measured. Allow the tape to reach thermal equilibrium with the object. Using an IR thermometer with the emissivity set at 0.95, measure and note the temperature of the masking tape. Then, measure the surface temperature of the object. Adjust the emissivity until the temperature of the object is the same as that of the tape.
Each Metravi product comes with the Manufacturer's Test Certificate. For a third party certificate, please let us know AT THE TIME OF PLACING THE ORDER. Third party calibration can be arranged from NABL certified or other labs, as per requirement, but are chargeable extra, over and above the product price. Please contact us for further assistance for the same.

All infrared thermometers have a specific target size they need to see in order to measure the temperature. The target should be 2 times the spot size in order to indicate the correct temperature. In case the target is smaller than the spot the instrument will measure anything that is filling the remainder with the target. This is not true of a two-colour instrument.

If you have a Coupon Code available, you will need to apply it on your Cart, BEFORE you proceed to the Checkout.

Once you apply the coupon code the required discounts, if any, will be applied to your total order amount and you will be able to Checkout for the nett amount payable.

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