Metravi products carry a one year warranty against manufacturing defects. The warranty is in effect from the date of invoicing and despatch.
Please read the operating manual carefully for instructions to power on and use the product. In case your product does not work as required to or does not switch on, you need to inform us of the same immediately.
Please share images and a video on our Customer Care Whatsapp Number 9073384641. We will assist you with the same.
In case the online assistance does not help, the product/part has to be returned back to us for investigation and consequent replacement/repair.
Transformers, Chargers, Batteries and Adaptors are not included under any warranty.
You can read our full Warranty Document here.
